Customer Solutions/Operations Specialist

  • Location:
    Mississauga Mississauga Mississauga Mississauga
  • Salary:
    CA$42,000 - CA$44,000
  • Posted:
    4 months ago
  • Deadline:
    April 16, 2020

As a Customer Solutions/Operations Specialist, you will be responsible for coordinating import shipments and providing exceptional customer solutions to each client.

Key Responsibilities:

• Organizing and preparing import documentation for movement by truck from ocean ports in the US
• Creating and maintaining internal work orders
• Following up with customers regarding routing changes, accessorial charges, and freight movement timelines
• Responding to customer’s inquiries and facilitating the resolution of any problems
• Staying up to date on Canadian import regulations and requirements

Required Skills:

• Strong ability to multi-task and ability to thrive in a fast-paced environment
• Strong organizational skills and attention to detail
• Strong technological literacy and proficiency with Microsoft Excel
• Data input accuracy and efficiency
• Excellent communication skills
• Ability to adapt to changing responsibilities
• Exemplify patience and professionalism
• Willingness to learn and work with a team
• Creative thinker that is always finding ways to improve on processes
• Transportation or Intermodal experience required

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