Credit and Collections Manager – Markham

  • Location:
    Markham Markham Markham Markham
  • Posted:
    8 months ago
  • Deadline:
    January 17, 2020

Job Summary:

  • Investigate collection issues and coach team on how to resolve.
  • Maintain accurate customer files with all applicable correspondence and report to Management on status as required.
  • Ensure the strict confidentiality and privacy of financial transactions as they relate to the organization and its customers.
  • Investigate and resolve billing discrepancies or misapplied cash transactions.
  • Ensure credit policies and procedures regarding assigning credit, billing, and collection inquiries etc. are adhered to and maintained.
  • Perform background and credit checks to ensure agreements are entered into with customers and clients with credit in good standing in timelines as set by the company.

Required Skills:

  • 3-5 years experience in a Credit and Collections management capacity.
  • Strong coaching and leadership skills.
  • Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
  • Effective attention to detail and a high degree of accuracy.
  • Strong work ethic and positive team attitude.
  • Demonstrates a clear sense of urgency.

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